Shipping policy


Shipping Policy



Last updated: 03.02.2026


We ship worldwide from Slovenia (European Union).





Processing Time



All items are handmade and carefully packed.

Orders are typically processed within 1–3 business days.





Shipping Destinations & Delivery Times



European Union


  • Estimated delivery time: 3–7 business days
  • Shipping is fully trackable



Outside the European Union (Worldwide)


  • Estimated delivery time: 10–14 business days
  • Shipping is fully trackable



Please note that delivery times are estimates and may vary due to customs processing or local postal services.





Shipping Costs



Shipping costs are calculated at checkout based on:


  • destination country
  • package size and weight



The exact shipping cost is displayed before payment.





Customs, Duties & Taxes



For orders shipped outside the European Union, customers are responsible for any customs duties, import taxes, or fees charged by their local authorities.





Tracking Information



Once your order ships, you will receive a tracking number via email.





Damaged or Lost Packages



If your order arrives damaged or is lost in transit, please contact us immediately at pipejawood@gmail.com so we can assist you.




📍 Shipping from:

PipejaWood

Maribor, Slovenia (EU)