Shipping & Customs

Shipping

Every piece is handmade to order in our small family workshop in Slovenia and shipped with tracking. Estimated delivery: Slovenia 2–4 business days, EU 3–7 business days, United States and rest of world 10–14 business days.

European Union & Slovenia

Orders within the EU and Slovenia ship with no additional customs charges or import fees — the price you see is the price you pay. Free shipping on Slovenian orders over €50 and EU orders over €80.

United States — please note

Orders shipped to the United States may be subject to import duties or customs fees, charged by your local carrier on delivery. These fees are set by US customs and are not included in the product or shipping price. US shipping is €20 for light items (such as pens) and free on US orders over €150.

Rest of the world

We ship worldwide. Depending on your country, local import duties or taxes may apply on delivery, as set by your local customs authority.

Questions about shipping to your country? Contact us at pipejawood@gmail.com — we’re happy to help.